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Privacy Policy

"kointec Co., Ltd."(hereinafter referred to as “Company”) Values your personal information and complies with the Act on Promotion of information and Communication Network Utilization and Information Protection. The Company regards personal information of the users and inform them of the purpose and method of Company’s using the personal information provided by the users and the measures taken by the Company for protection of those personal information.
In case of modification thereof, the Company will make public notice through posting it on the bulletin board of Company’s website or individual notice (through sending mails, fax or emails) .

The Policy will take effective from the 1st day of January, 2021.

Items of personal information to be collected

Our company collects the following personal information for online inquiries.
Collection items
Company, Person, Tel, mobile, E-mail, Subject, Inquiry messages

How to collect personal information
Inquiry()

Purpose of collection and use of personal information

Our Company uses the collected personal information for the following purposes.
Fulfillment of contracts for service provision and settlement of fees according to service provision.
Provision of contents, purchase and payment, delivery of goods or sending of billing address, financial transaction identification and financial services.

Use for marketing and advertising
Delivery of advertising information such as events, identification of access frequency, or statistics on user service.

Retention and use period personal information

In principle, after the purposes of its collection and using personal information is achieved, the information is destroyed without delay. Provided that, if any information is to be retained as required by relevant laws and regulations, the company retain it for a certain stipulated period as required by those laws and regulations before destruction.
- Items to be preserved : Payment records.
- Basis of retention : Records of contract or withdrawal of subscription.
- Period of retention : 3 years.
- Record regarding contract or withdrawal of subscription: 5 years (The Act on Consumer Protection in Electronic Commerce)
- Record on payment and supply of goods : 5 years (The Act on Consumer Protection in Electronic Commerce)
- Record on consumer complaint or dispute treatment : 3 years (The Act on Consumer Protection in Electronic Commerce)

Personal information destruction procedure and method

In principle, the Company destructs the information immediately after the purposes of its collection and use have been achieved without delay.
The destruction procedure and method are as follows.
Destruction procedure
After the purpose is achieved, the information entered by the user is transferred to a separate DB (separate filing cabinet in the case of paper) and is stored for a certain period of time and then destroyed according to the reasons (refer to the retention and use period) for information protection pursuant to internal policies and other related laws and regulations.

Destruction method
Personal information stored in electronic files will be deleted using the technical methods that prevent retrieval of such data.

Provision of personal information

In principle, the Company does not provide user’s personal information to the outside. However, the following cases are exceptions.
- The user gives prior consent for sharing his or her personal information.
- In accordance with the provisions of the law, or at the request of an investigative agency in accordance with the procedures and methods prescribed by the law for investigation purposes.

Entrustment for collected personal information

For carrying out service, the Company entrust external professional companies (subcontractors) to process personal information as follows.
- Name of subcontractors (entrustment): Threeway Co., Ltd.
- Description of entrusted works (services): Management of Website & System.

Rights and Obligation of Data Subjects ; Exercise of Rights and performance of Obligation

Any users and their legal representatives, as a data subjects, can exercise the following rights.
Customer service representative : Ceo. Hyun Seung Heon

1. Exercise right to access to personal information
2. Make correction if there is an error or etc.
3. Delete request
4. Make temporary suspension of treatment of personal information
※ In the case of children under the age of 14, the legal representative has the right to inquire or modify the child’s personal information, and to withdraw consent to collection and use.

Installation, operation, and rejection of automatic personal information collection devices

Company may install and manage automated tools such as “cookies” that automatically gather, store, and find information strictly necessary for service. Cookies are very small text files that the server uses to operate the kointec website are sent to the browser of customer, which are then stored in the customer’s computer hard disk. The company uses cookies for the following purposes.
Purpose of use such as cookies
- Provide targeted marketing and personalized services by analyzing users’ access frequency or visit time, identifying users’ tastes and interests, tracking traces, and identifying the degree of participation in various events and number of visits.
- You have the option of installing cookies. Therefore, you can allow all cookies by setting options in your web browser, check each time a cookie is saved, or refuse to save all cookies.

▶ How to "Block Cookies"
Ex: To reject cookie settings, users can select the web browser option to allow all cookies, to check whenever saved, or to reject them all.

▶ Setting Method Ex
1) for internet explorer : Go to Tools on the top of the web browser > Internet Option > Personal
However, when the Customer rejects cookie installation, there may be difficulties in service provision.

Managers and Officers in Charge of Processing Personal Information

The company designates the following department and data protection officer in charge of personal information in order to protect personal information of customers and deal with complaints from Customers
Customer Service Manager : Hyun Seung Heon
Telephone : 031-764-1226~7

Personal Information protection Officer : Hyun Seung Heon
Telephone : 031-764-1226~7

You may raise all complaints on personal information protection found using our service to Personal Information Officers or the responsible team.
The Company would respond swiftly and sufficiently to the raised complaints.
For other reports or counseling on the breach of privacy, please contact the following institutions.
1. sKISA PRIVACY center (www.1336.or.kr/ 118 without prefix)
2. Korea Online Privacy Association (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors’ Office Cybercrime Investigation Department (www.spo.go.kr/02-3480-3600)
4. Korean National Police Agency cyber terror response center (www.ctrc.go.kr/02-392-0330)

NEWS&NOTICE

CS CENTER

T. +82-31-764-1226~7

INQUIRY

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